virgin media smart card expired Using the Virgin app it says one box is not connecting and the other has Smart Card Provisioning problem. Have checked the cables, rebooted both boxes and the router and it still says the same. Trying to upgrade to the 360 but cannot due to not been able to complete . Use of NFC requires an app (like Wallet for example) to make use of it. There is no .
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Using the Virgin app it says one box is not connecting and the other has Smart Card Provisioning problem. Have checked the cables, rebooted both boxes and the router and it still says the same. Trying to upgrade to the 360 but cannot due to not been able to complete .The best thing to do is to get help online and run a test on your Virgin TV service. We’ll check your TV service and from there let you know if there are any issues in your area, help you fix any . Using the Virgin app it says one box is not connecting and the other has Smart Card Provisioning problem. Have checked the cables, rebooted both boxes and the router and it still says the same. Trying to upgrade to the 360 but .
The best thing to do is to get help online and run a test on your Virgin TV service. We’ll check your TV service and from there let you know if there are any issues in your area, help you fix any faults we find, and book an engineer if you need one.
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Virgin Media troubleshooting
Getting intermittent signal breakage on two of my V6 boxes. Have looked at cable coax tightness and seems ok there. Did run a VM service status test on my V6's and only thing that has been detected was that one box states "Smartcard provisioning issue detected". However recently I have started getting a message on my screen telling me I need to replace my Virgin tv smart card with the new one supplied or I will lose access to Virgin tv. I assumed initially this was pay per view or some such which I do not use as I have never been sent any sort of card, at any time.Step-by-step help. If an issue persists, we’ll drop you an email with simple steps to try at your end. Expert engineers on-hand. Need more support? We’ll send you a link to book a free engineer visit at a time that suits you.
Is this normal? Will it fix itself if I wait 20 minutes? Or do I have to call them back because they've broken my card?
I received a link to complete setup, but the link expired. It gives an option to send a new verification link, but clicking that, also gives a ‘verification link expired’ message. I’ve gone around the loop of requesting new links about 5 times, and all are ‘expired’.When Virgin Media upgrades your TV service, you will receive a new TV Smart Card to replace the old one. Your old card will stop working soon after, so you should put the new one in as soon as it arrives in the mail, which will come with a letter that lists your set top box ID number.Experiencing Virgin Media TV problems? From TV setup to TV error codes, find everything you need to know with our TV help and support page.
If you get a "smart card expired" or "access denied" error message on your all digital device, try these basic troubleshooting steps. Check that connections are secure (if a connection was loose error may change to 'Access Denied') Using the Virgin app it says one box is not connecting and the other has Smart Card Provisioning problem. Have checked the cables, rebooted both boxes and the router and it still says the same. Trying to upgrade to the 360 but .
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The best thing to do is to get help online and run a test on your Virgin TV service. We’ll check your TV service and from there let you know if there are any issues in your area, help you fix any faults we find, and book an engineer if you need one.
Getting intermittent signal breakage on two of my V6 boxes. Have looked at cable coax tightness and seems ok there. Did run a VM service status test on my V6's and only thing that has been detected was that one box states "Smartcard provisioning issue detected". However recently I have started getting a message on my screen telling me I need to replace my Virgin tv smart card with the new one supplied or I will lose access to Virgin tv. I assumed initially this was pay per view or some such which I do not use as I have never been sent any sort of card, at any time.Step-by-step help. If an issue persists, we’ll drop you an email with simple steps to try at your end. Expert engineers on-hand. Need more support? We’ll send you a link to book a free engineer visit at a time that suits you. Is this normal? Will it fix itself if I wait 20 minutes? Or do I have to call them back because they've broken my card?
I received a link to complete setup, but the link expired. It gives an option to send a new verification link, but clicking that, also gives a ‘verification link expired’ message. I’ve gone around the loop of requesting new links about 5 times, and all are ‘expired’.When Virgin Media upgrades your TV service, you will receive a new TV Smart Card to replace the old one. Your old card will stop working soon after, so you should put the new one in as soon as it arrives in the mail, which will come with a letter that lists your set top box ID number.
Experiencing Virgin Media TV problems? From TV setup to TV error codes, find everything you need to know with our TV help and support page.
Virgin Media outage today
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